Introducing In-App Messaging for the Enterprise
Deliver amazing customer service with Sparkcentral, the first channel-agnostic, enterprise customer engagement platform.
Join live webinar September 16th: Rethinking customer care for mobile featuring T-Mobile
Empower your team to exceed customer service expectations with the first unified, channel-agnostic customer engagement platform.
Respond and Resolve
Advanced automation technology routes conversations to the right agents at the right time, allowing you to focus on what really matters – delighting your customers.
Engage and Delight
Proactively engage your customers by capturing uniquely personal engagements and resolve issues before they escalate.
Unify Customer Profiles
Get to know your customers across unified CX touchpoints while creating, delivering and indexing events across the customer lifecycle.
“It’s not so much the problems that we can see, it’s the problems that we can’t see and what’s vitally important is to have a partner that can help us resolve those problems.”Mark Davis, Vice President, Customer Service Operations
New product raises the bar by empowering enterprises to meet the ever-increasing expectations of today’s social and mobile customer; Elevating the mobile customer service experience by enabling brands to provide personalized and secure messaging from within their mobile apps
September 1, 2015
August 17, 2015
August 9, 2015More news