"Good old fashioned customer service, delivered in a high tech way."

Jerry Fletcher, Delta play button

Sparkcentral is the fastest enterprise social media helpdesk platform, specifically built for high-volume and real-time engagement.

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Responding at the Speed of Now

Reducing the time it takes for an agent to respond to an inquiry, the customer only sees a fast and complete response over social media.

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Goodbye Messy Data

Sparkcentral has flexible reporting features so you can mark and track the sentiment important to your business.

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Built for Teams

No Matter the size of your team, Sparkcentral is invaluable for your customer engagement.

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  • I would recommend Sparkcentral to any company that has multiple employees handling social media customer support.

    Andrew Johnston - Media Temple
  • Sparkcentral has taken Brussels Airlines' social media customer service to a whole new level

    Kim Daenen - Brussels Airlines
  • I now feel like a Twitter-reply ninja

    Megan Berry - RebelMouse

Questions about social customer service?

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or call +1 (866) 559-6229