“Good enough” is the enemy of progress. In customer service, it’s time to dump “good enough”. We have figured out a way to operationalize messaging in a customer service setting and be great at it.
Thus, we want to spark a movement to connect businesses with customers through messaging. We offer insight, technology, and a great team eager to make a difference in customer experience.
Why messaging? Have a look:
We believe that consumers want to message businesses
We believe that businesses can save money by providing messaging for customer service
We believe that more interactions with a customer is better and fosters loyalty
We believe that more engagement does not have to mean higher costs