These datasheets provide feature overviews and industry-specific best practices needed to determine a successful digital care strategy

airline datasheet for social cs
Datasheets, Getting Started

Airline Social Customer Service

Leading a social care team at an airline? Get industry-tested best practices for taking your airline's social customer service team to new heights.

secure auth for customers on social
Datasheets, Integrating

Secure Authentication for Social Customer Service

Are you supporting your customers securely? Find out how to increase customer trust, handle personally identifiable information securely and fully resolve customer issues securely on Twitter and Facebook with Secure Authentication.

in-app datasheet
Datasheets, Integrating

Data Sheet: In-App Messaging

Learn how In-App Messaging enables customers to contact and interact with your brand instantly on their mobile device, directly from your mobile app.

Resolve 100% of customer issues securely, quickly, and at scale

See Product Overview