Case Studies
JetBlue and Sparkcentral
contact center customer service
airline playbook social care
retail customer service playbook guide
setting up social cs team
masterclass 101 refine social care strategy
Sunrun Case Study
Case Studies, Getting Started

Sunrun’s Dedicated Social Service Strategy

Not sure your brand has enough social engagement to form a dedicated care team? Read how Sunrun's early investment in a dedicated social service strategy made them the leader in solar social care.

why you should invest in social customer care
social customer service
Getting Started, Guides

The QSR Executive’s Playbook for Social Care and Engagement

Would you like fries with that? Read this guide to delivering amazing customer experiences at your quick service restaurant. We serve up best practices, hiring and staffing tips and other sure-fire ways to upgrade your operations in this industry-specific guide.

Loading More...
Load More

With Sparkcentral, Emirates can prioritize queries to make sure the most immediate needs of travelers are addressed. Within the first day we reduced response times from 5 hours to 30 minutes.

Karen Bell-Wright, Senior Vice President, Retail and Contact Centres


See Case Study

Have a Sparkcentral expert walk you through a demo

See Demo
or learn more