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Sunrun Case Study
Case Studies, Getting Started

Sunrun’s Dedicated Social Service Strategy

Not sure your brand has enough social engagement to form a dedicated care team? Read how Sunrun's early investment in a dedicated social service strategy made them the leader in solar social care.

why you should invest in social customer care
social customer service
Getting Started, Guides

The QSR Executive’s Playbook for Social Care and Engagement

Would you like fries with that? Read this guide to delivering amazing customer experiences at your quick service restaurant. We serve up best practices, hiring and staffing tips and other sure-fire ways to upgrade your operations in this industry-specific guide.

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With Sparkcentral, Emirates can prioritize queries to make sure the most immediate needs of travelers are addressed. Within the first day we reduced response times from 5 hours to 30 minutes.

Karen Bell-Wright, Senior Vice President, Retail and Contact Centres

emirates

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