Case Studies
steven van belleghem

Join Steven Van Belleghem, renowned speaker to Fortune 500 companies across the globe, as he gives a preview into customer experiences over the next decade.

JetBlue and Sparkcentral
airline digital customer care playbook
retail customer service playbook guide
setting up social cs team
masterclass 101 refine social care strategy
Sunrun Case Study
Case Studies, Getting Started

Sunrun’s Dedicated Social Service Strategy

Not sure your brand has enough social engagement to form a dedicated care team? Read how Sunrun's early investment in a dedicated social service strategy made them the leader in solar social care.

why you should invest in social customer care
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With Sparkcentral, Emirates can prioritize queries to make sure the most immediate needs of travelers are addressed. Within the first day we reduced response times from 5 hours to 30 minutes.

Karen Bell-Wright, Senior Vice President, Retail and Contact Centres


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