Download this datasheet and learn:

  • How to connect and sync social customer records with your existing CRM
  • How to securely verify customer information on Twitter and Facebook
  • How to reduce agent handle times and provide faster service

secure auth for social cs

As more and more customers reach out to companies for support via social channels, brands need a more comprehensive view of their customers and a better way to verify them securely on social.

By connecting customer records from their CRMs with a social customer service platform, companies can provide their customers with the most seamless and secure experience in the fastest way possible.

Today’s connected customer expects the conversation to be 100% about them and 0% about you.

Jason Falls, Sr. VP, Digital Strategy at Elasticity PR