Watch this free webinar and learn

How to create positive brand engagement to build an online community over social

How to turn negative interactions into positive ones

How to turn trends on social into actionable insights

About the Speakers

Morgan Higgins
Social Media

Sara Carter
Customer Success

Today, almost every reputable brand is on social media. But in this competitive market, it’s about more than simply having a social presence. If you want to be distinct from your competition, you need to focus on building an online community centered around your brand.

How do you do this? By engaging with your customers in ways they might not expect – surprising and delighting them with every interaction so that your brand is top of mind in every situation. By doing so, your brand will win the competition for customer retention and wallet share.