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cvs pharmacy
consumers energy
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netflix
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  • Get context into trending topics and incoming conversations to better understand how customers perceive and value your brand.
  • Empower agents to respond faster and resolve issues in the most efficient and personal way possible.
  • Report on key metrics to optimize team productivity and enhance conversations to improve customer engagement.

65%

increase in number of conversations handled/agent/hour

Not only do we love to engage in personalized conversations with our guests, we respond fast – the average response time for us is less than 10 minutes!

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