We are transforming the customer service industry

Today’s consumers expect more from brands than ever before. This means they no longer accept listening to hold music and waiting hours for their issues to be resolved. Instead, they’re reaching out to companies directly through social media, and when they don’t get answers quickly, they aren’t afraid to air their complaints.

We understand how the convergence of social, mobile, and on-demand technologies shape consumer expectations. No matter what communication channel your customers are using, Sparkcentral is here to help you behave like the customer-focused brand you want to be.

Our Leadership

Davy Kestens
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Davy Kestens

CEO

Larry Bernstein
  

Larry Bernstein

CTO

Anaal Patel
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Anaal Patel

VP, Marketing

christoff
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Christoph Neut

VP, EMEA

brooke
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Brooke Bains

VP, Customer Experience & Sales

Our Board Partners

Bob Spinner

Jackson Square Ventures

Barmak Meftah

AlienVault

Jim Simons

Split Rock Partners

Stijn Bijnens

Stijn Bijnens

LRM

Today’s consumers expect more from brands than ever before. This means they no longer accept listening to hold music and waiting hours for their issues to be resolved. Instead, they’re reaching out to companies directly through modern channels such as social media, and when they don’t get answers quickly, they aren’t afraid to air their complaints.

Jim Simons, Managing Director at Split Rock Partners

Our Investors

investors

Let us show you how to transform your customer service strategy

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