"Within the first week of using Sparkcentral, the guest relations team at Jack in the Box was able to double the amount of conversations they were able to handle. Now the team can handle triple that amount, thanks to the native workflow of the Sparkcentral platform."
"We’ve grown Western Union’s social care requests by 50x in the last three years. Using Sparkcentral has enabled our team to scale seamlessly and focus on what they do best – caring for our customers!"
Discover how DreamHost took their social care initiatives to the next level and became the first web hosting company to provide secure issue resolution.
Not sure your brand has enough social engagement to form a dedicated care team? Read how Sunrun's early investment in a dedicated social service strategy made them the leader in solar social care.
Get new insights about how JetBlue’s social care team soars above the rest with consistent, speedy, and friendly service that results in issue resolution and happier guests.
Finding the right balance between customer service and marketing on social media doesn't have to be challenging. Learn how Discover found social care and engagement success by aligning marketing and customer service initiatives.
