Sparkcentral recently had the pleasure of inviting Ian Jacobs, Principal Analyst at Forrester, to join our head of product, Abhay Prasad in......
Sparkcentral recently had the pleasure of inviting Ian Jacobs, Principal Analyst at Forrester, to join...Read More
Agents make up the heart of the contact center. Every day, they assist hundreds of...Read More
A question that was top of mind for many attendees of the Aviation Festival Americas...Read More
There are more than 34,000 chatbots on Facebook messenger alone built by brands to help...Read More
Our latest research report revealed that contact center leaders looking to exceed customer expectations in...Read More
The results are in: Sparkcentral’s latest contact center survey data is now available as a...Read More