Exceed customer service expectations

Introducing the Sparkcentral Customer Engagement Platform. Deliver amazing customer experiences at scale across any messaging channel.

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  • Delta
  • Uber
  • Dropbox
  • Netflix
  • Sears
  • T-Mobile

Learn how to promote customer engagement and get it right. Register for our webinar now!

Let’s reimagine the customer experience

engage

Engage at every customer touchpoint

It shouldn't be a struggle to engage with your customers. Keep up with trends and engage with your customers on any channel.

fastest

Respond and resolve issues faster

Our engagement dashboard enables agents to collaborate and resolve issues quickly. Advanced automation technology routes conversations to the right agents.

delight

Delight and increase lifetime value

By capturing the full customer relationship, Sparkcentral enables you to delight your customers by resolving issues before they escalate.

“Customer experience doesn’t begin and end with a flight. It’s an ongoing relationship built on a lifetime of trust, loyalty and service.”

Jerry Fletcher, Social Media Manager

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Jerry Fletcher, Delta Airlines

Latest News

1/20/15

Sparkcentral Raises $12M Series B Funding Led by Split Rock Partners

“Our vision is to shape the future of the customer experience, and this funding is a strong vote of confidence by enterprise investors whose values strongly align with our own,”

Sparkcentral Co-founder and CEO Davy Kestens Read More

Past News

12/10/14

Sparkcentral Opens European Headquarters in Belgium

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11/5/14

Sparkcentral Announces Autumn ‘14 Edition for Enterprises, Radically Reduces Social Media Response Times

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10/21/14

Sparkcentral Customer Experience Summit Attracts Top Brands, Prepares Industry Leaders for the Future of Customer Experience

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See how Sparkcentral can help you impress your customers!

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