Exceed customer service expectations
Introducing the Sparkcentral Customer Engagement Platform. Deliver amazing customer experiences at scale across any messaging channel.Try Free Demo Learn More
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Let’s reimagine the customer experience
Engage at every customer touchpoint
It shouldn't be a struggle to engage with your customers. Keep up with trends and engage with your customers on any channel.
Respond and resolve issues faster
Our engagement dashboard enables agents to collaborate and resolve issues quickly. Advanced automation technology routes conversations to the right agents.
Delight and increase lifetime value
By capturing the full customer relationship, Sparkcentral enables you to delight your customers by resolving issues before they escalate.
“Customer experience doesn’t begin and end with a flight. It’s an ongoing relationship built on a lifetime of trust, loyalty and service.”Jerry Fletcher, Social Media Manager
“Our vision is to shape the future of the customer experience, and this funding is a strong vote of confidence by enterprise investors whose values strongly align with our own,”Sparkcentral Co-founder and CEO Davy Kestens Read More
Sparkcentral Opens European Headquarters in BelgiumRead More
Sparkcentral Announces Autumn ‘14 Edition for Enterprises, Radically Reduces Social Media Response TimesRead More
Sparkcentral Customer Experience Summit Attracts Top Brands, Prepares Industry Leaders for the Future of Customer ExperienceRead More